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Vice President of Operations

We are seeking a Vice President of Operations to help bring our mission to life with operational excellence. This role will serve as a strategic thought partner to the CEO, translating vision into action and ensuring that our operations, programs, and technology are all working in concert to maximize impact.

Salary

$110,000 – $130,000 based on experience

Workday & Location

Location:

Greater Philadelphia Area (Headquarters)

About Food Connect

Who We Are

Food Connect is a nonprofit organization dedicated to bridging the gaps in our food system to build healthier communities. We are passionate about leveraging technology and existing community efforts to bring about a more thoughtful, sustainable, and connected food system. There are amazing initiatives happening all over the world, but so much momentum is lost when there is no easy way to connect and collaborate in real time. We are building solutions to help lower the barriers to collaboration and increase efficiencies in food distribution and collaboration to drive better health outcomes for communities and individuals.

Our Values

Awareness – You communicate clearly, even in complexity

Courage – You own your voice and take initiative

Passion – You believe in the mission and the message

Curiosity – You ask the right questions to drive clarity

Integrity – You deliver what you say you will

Our Mission

Food Connect bridges the gaps in our food system through innovative technology and focused collaboration to build impactful, sustainable hunger relief solutions. We are committed to reducing food insecurity and improving food equity in real-time and working hand in hand with existing community organizations.

Our Vision

Food Connect envisions a world where our food ecosystem thrives on real time, open-network collaboration and scalable distribution services to enable equitable access to healthy food resources.

About the role

Responsabilities

As we enter our next 3 - 5 year strategic cycle, we’re building toward national scale. To do this with intention, we need a VP of Ops that has implemented strong systems and smart infrastructure in multiple markets and is an operational leader who can bring it all together.

The VP of Operations will be responsible for scaling and strengthening Food Connect’s core infrastructure so we can deliver more meals, reduce more waste, and help more communities thrive across our 5+ markets. This role will lead cross-functional execution, manage national and regional operations, and ensure that our systems are ready to support exponential growth.

Mission-Driven Organizational Leadership
  • Partner with the CEO and senior team to execute our strategic vision to end hunger, stop food waste, and build health through operations, technology, and community impact.
  • Develop and lead annual organizational goals, connecting high-level goals to team workflows and operational metrics.
  • Foster a culture of accountability, collaboration, and continuous improvement.

Program & Market Operations
  • Oversee operations across all Food Connect services Food Rescue, Home Delivery, and Food as Medicine ensuring we deliver on our mission with consistency and impact.
  • Support Regional Directors in performance management, process standardization, and local adaptation across 5 markets and beyond.
  • Coordinate with the Impact team to ensure metrics are tracked, programs are evaluated, and data drives decision-making.

Technology & Systems Integration
  • Partner with the Product team to align platform development (e.g., Partner Portal, logistics platform) with operational workflows and user needs.
  • Leverage technology to optimize food recovery, delivery logistics, and partner coordination; maximizing pounds rescued, meals delivered, and lives improved.
  • Ensure tech adoption and usability across departments and external partners.

Financial, Administrative & Compliance Oversight
  • Collaborate with Finance and Admin teams to support efficient budgeting, planning, and reporting.
  • Ensure operational policies and practices are in compliance with regulatory standards and nonprofit best practices.
  • Build systems that give funders and stakeholders confidence in our efficiency and readiness for investment.

Team Development & Cross-Functional Management
  • Manage Regional Directors and other operational leads, supporting team development and distributed leadership capacity.
  • Implement clear performance evaluation structures and team feedback loops.
  • Foster a high-trust environment that aligns with our values of equity, innovation, and dignity.

Candidate Qualifications and Traits
  • 10+ years in operations, cross-functional leadership, or program delivery, preferably in a nonprofit, tech-enabled, or mission-driven organization.
  • Proven track record of launching in multiple markets (minimum 5) or more.
  • Proven ability to scale systems and teams across regions while staying aligned with impact goals.
  • Experience working at the intersection of logistics, technology, and social impact.
  • Strong analytical, planning, and project management skills with a passion for continuous improvement.
  • Deep belief in Food Connect’s mission and a commitment to equity and justice.
  • Emotional intelligence, team coaching ability, and collaborative spirit that complements a high-vision, product- and mission-oriented CEO.
Benefits
  • Paid Time Off: 10 vacation days + 5 sick days + 1 birthday leave + 1 work anniversary leave
  • 12 Paid Holidays per year
  • Healthcare benefits
  • 401k benefits plan
Interview Process
Don’t meet every single requirement?

Research indicates that women and people of color often hesitate to apply for jobs unless they meet all qualifications. At Food Connect, we value diversity and inclusivity. If you're excited about these roles but don't meet every requirement, we still encourage you to apply—you might be the perfect fit!

Ready to join us?

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If interested please send your updated resume and cover letter to hiring@foodconnectgroup.com with the subject:

Vice President of Operations