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Billing and Contract Administrator

The Billing and Contract Administrator will manage the billing and contract processes for Food Connect, ensuring the accuracy, integrity, and timeliness of contracts, pricing, and billing procedures. This position works closely with the Development Team and Accounting Team to support smooth financial operations and ensure alignment with Food Connect's mission. The ideal candidate will have experience with billing software, systems management, and technology tools to streamline operations. While this position is remote, candidates must be located in the Greater Philadelphia Area for occasional in-person meetings and team collaboration.

Salary

$55,000 - $65,000 annually (based on experience)

Workday & Location

Hybrid, 80% remote with 20% occasional in-person meetings

Location:

Greater Philadelphia, PA

About Food Connect

Who We Are

Food Connect is a nonprofit organization dedicated to bridging the gaps in our food system to build healthier communities. We are passionate about leveraging technology and existing community efforts to bring about a more thoughtful, sustainable, and connected food system. There are amazing initiatives happening all over the world, but so much momentum is lost when there is no easy way to connect and collaborate in real time. We are building solutions to help lower the barriers to collaboration and increase efficiencies in food distribution and collaboration to drive better health outcomes for communities and individuals.

Our Values

Awareness – You communicate clearly, even in complexity

Courage – You own your voice and take initiative

Passion – You believe in the mission and the message

Curiosity – You ask the right questions to drive clarity

Integrity – You deliver what you say you will

Our Mission

Food Connect bridges the gaps in our food system through innovative technology and focused collaboration to build impactful, sustainable hunger relief solutions. We are committed to reducing food insecurity and improving food equity in real-time and working hand in hand with existing community organizations.

Our Vision

Food Connect envisions a world where our food ecosystem thrives on real time, open-network collaboration and scalable distribution services to enable equitable access to healthy food resources.

About the role

Responsabilities
  • Contract Management:

    • Review and manage contracts with partners, vendors, and donors.
    • Ensure all contract terms, conditions, and pricing align with organizational goals and compliance standards.
    • Collaborate with the legal, Development, and Accounting teams to ensure all contracts are executed accurately and in line with company policies.

  • Billing and Invoicing:
    • Oversee the preparation, review, and submission of invoices to ensure accuracy and completeness.
    • Coordinate with the Accounting team to resolve billing discrepancies and maintain a smooth invoicing process.
    • Utilize billing software and tools to ensure timely and accurate processing of all invoices.
    • Review and ensure correct coding and billing for grants
    • Conduct outreach for past due invoices and ensure timely payments

  • Pricing and Cost Verification:

    • Review and verify pricing structures to ensure compliance with contract terms and organizational goals.
    • Conduct regular audits of pricing and contracts to maintain financial accuracy.

  • Technology and Systems Management:

    • Use billing and accounting software (e.g., QuickBooks, Bill.com) to manage and track contracts and invoices.
    • Leverage technology to streamline billing and invoicing processes and improve efficiency.
    • Work with the Development and Accounting teams to integrate systems and ensure consistency in financial operations.

  • Data Integrity and Reporting:

    • Maintain accurate and organized records of contracts, invoices, and financial documents.
    • Collaborate with the Accounting team to generate detailed financial reports and projections to support the organization’s budget and strategic planning.

  • Collaboration and Support:
    • Act as the main point of contact for any billing and contract-related inquiries, ensuring all teams are aligned.
    • Work closely with the Development Team to ensure accurate tracking of donations and funder contracts.
    • Partner with the Accounting Team to ensure that financial data is consistent and up to date.
Candidate Qualifications and Traits
  • Experience:

    • Minimum of 5 years of experience in billing, contract management, or accounting, preferably in a nonprofit or social impact setting.
    • Proven experience with billing software and financial systems (e.g., QuickBooks, Salesforce, or similar platforms).

  • Skills and Competencies:

    • Strong understanding of contract management, billing procedures, and pricing verification.
    • Expertise in using technology tools and systems to improve operational efficiency.
    • Excellent organizational skills with high attention to detail and accuracy.
    • Proficiency in Microsoft Excel and other financial software tools.
    • Strong communication skills with the ability to collaborate across departments.

  • Location Requirement:

    • This is a remote position, but applicants must reside in the Greater Philadelphia Area for occasional in-person meetings.

  • Education:‍
    • Bachelor’s degree in Accounting, Business Administration, Finance, or a related field is preferred.
Benefits
  • Paid Time Off: 10 vacation days + 5 sick days + 1 birthday leave + 1 work anniversary leave
  • 12 Paid Holidays per year
  • Healthcare benefits
  • 401k benefits plan
  • 4 week paid sabbatical policy after 5 years of employment at Food Connect
Interview Process
Don’t meet every single requirement?

Research indicates that women and people of color often hesitate to apply for jobs unless they meet all qualifications. At Food Connect, we value diversity and inclusivity. If you're excited about these roles but don't meet every requirement, we still encourage you to apply—you might be the perfect fit!

Ready to join us?

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If interested please send your updated resume and cover letter to hiring@foodconnectgroup.com with the subject:

Billing and Contract Administrator

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